Clark Health Communications | Our Services

Our Services

Finding the right solution for your needs requires a creative mind, a disciplined eye and an attentive ear. We know how to listen, think big and then focus in on what matters to your audience, brand and business.

We bring healthcare to life by creating programmes with purpose for global, regional and local clients. Whatever your challenge, we can help you connect the dots between your needs and our services to create the programme that’s right for you.

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Strategic counsel

A winning strategy is simple to understand and execute. Finding that simplicity is the hard part.

We help clients re-think their direction, interrogate complex problems and offer fresh thinking to ensure their strategy lands well with stakeholders and delivers on its promise.

  • Strategy development and counsel
  • Purpose, positioning and narrative development
  • Stakeholder mapping
  • Stakeholder insight generation
  • Issues management and crisis communications
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Disease awareness and public health

Campaigns that push boundaries drive people to change their behaviours and attitudes.

By bringing together a strategy rooted in audience insights, a spark of creativity and executional brilliance, we create bold, omnichannel disease awareness campaigns that make waves and result in positive change.

  • Campaign strategy, planning and measurement
  • Creative platform development
  • Messaging and material development
  • Stakeholder insight generation
  • Influencer engagement
  • Patient advocacy group relations
  • Public and patient education programmes
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Patient engagement and advocacy

It’s no longer enough to just listen to patients and understand their needs. Patient collaboration and co-creation must be designed into the plan from start to finish.

New approaches that involve patients in the development, design, and delivery of healthcare innovations mean they’ll be adopted by the communities that made them.

  • Patient involvement and engagement campaigns
  • Patient advisory boards and insight generation
  • Patient journey mapping
  • Patient advocacy group relations
  • Clinical trial recruitment
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Medical education and scientific engagement

Improving patient outcomes requires high-value medical education that makes a lasting impression.

To have long-term impact, we must make data and opinion meaningful by understanding their consequences within the medical landscape and the patient community.

  • Strategy development and consultancy
  • Stakeholder mapping and engagement plans
  • Steering committees and advisory boards
  • Expert co-creation of educational programmes and content
  • Webinars and webcasts
  • Scientific messaging and narrative development
  • Medical writing, manuscripts, abstracts, white papers and posters
  • Core slide kit development
  • Congress and symposium activities and events
  • Clinical trial communications
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Digital and social campaigns

In our technology-infused world, no campaign is complete without a degree of online activation.

Whether it’s building a website, developing a digital strategy, or creating content that resonates across platforms, CHC can help you approach the online landscape with confidence.

  • Digital and multi-channel strategy development and measurement
  • Social media channel management
  • Social media content development
  • Website and platform development and design
  • Paid media content and strategy
  • Influencer engagement
  • Content marketing
  • Live social media events
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Internal communications and employee engagement

We understand that employee satisfaction has a direct impact on company performance, because that’s how we run our business.

Whether your company is going through a change management process, or you want to launch a new initiative or recognise achievements, we have the know-how to get your teams engaged.

  • Strategy development and consultancy
  • Creative platform development
  • Change management and transformation communications programmes
  • Internal engagement events, content and measurement
  • Corporate, franchise and brand newsletters
  • Townhall meetings
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Brand and franchise communications

We build long-term brand loyalty and shape company reputation for the better.

We do this by understanding the environment, exploring ways in which we can initiate positive action and identifying opportunities for collaboration.

  • Pre-launch, launch and post-launch communications plans and measurement
  • Mature product and lifecycle planning
  • Stakeholder insight generation
  • Messaging and narrative development
  • Content marketing
  • Advisory boards
  • Issues management and crisis communications
  • Thought leadership content
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Media relations and storytelling

As the volume of content we consume every day increases, our attention spans shrink, and trends pass more quickly.

We can help you find the right space and words for your story, so that your message is seen, heard and actioned by the audiences that matter to you.

  • Pre-launch and launch communications, including data and reimbursement milestones
  • Messaging and narrative development
  • Media strategy, campaign planning and measurement
  • Campaign implementation across paid, earned, shared and owned (PESO) channels
  • Press office strategy and support
  • Spokesperson media training
  • Thought leadership content
  • Issues management and crisis communications